BetOnline support
Written by
AZ team
Last updated on
It is very important that a gambling site provide good customer support and after testing BetOnline in this regard we can confirm that their support is very good. They offer 24/7 live chat support (we highly recommend this as the best way to get help), telephone support, and email support.
โน๏ธ Support info
Email: casino@betonlinecs.ag
Live chat: 24/7 (EN)
Phone number: 1-888-426-3661
๐ก General info
License number: 620693
License jurisdiction: Panama
Currencies: USD, EUR
๐ Support Languages
English๐
BetOnline customer support
We found that the customer support team was very responsive every time we contacted them. When using live chat, we never had to wait very long for the assistance of an agent. Using the telephone support option was a good experience as they answered all calls promptly. For email, we never had to wait more than a few hours for a response.
The customer support team at BetOnline knows their stuff. Our experts flagged several issues to them and they were all dealt with in a professional manner. Every one of the people that we interacted with on the support team was very polite and wanted to help resolve any issues.
There is a very comprehensive FAQ section available on BetOnline and we recommend that you use this first to see if your question can be easily answered. The FAQ section covers the most commonly asked questions by customers and it is very likely that you can find the answers to your problems there first.

BetOnline compared to other betting sites
Let’s see how BetOnline performs against other betting sites.
| Casino | BetOnline | MyStake | Velobet |
|---|---|---|---|
| Online since | 2004 | 2020 | 2023 |
| Sports Bonus | $250 | $500 | $1,000 |
| Min Deposit | $20 | $10 | $20 |
| Max Payout Per Month | No limit | $15,000 | $15,000 |
| License | Panama | Comoros | Comoros |
| Play now | Read Review | Read Review |