Betcoin support

Betcoin customer service

Betcoin.ag offers an excellent ‘Support Center’ which contains general information regarding account settings, payments, frequently asked questions, promotions, etc. A search bar also helped us in finding a particular feature we were looking for.

If you can’t find an answer to your problem, you can contact Betcoin.ag by:

• contacting them via live chat
• opening a ticket or
• send them an email

We tried all of the options and can confirm the live chat to be the fastest option. Once you open the chat, you need to present your username and email before a customer agent contacts you. We had to wait for a minute or two before I was connected with a support agent. The agent was friendly, helpful and responded in a matter of seconds.

We opened a ticket with the same question, that we asked the live chat and received a reply within a few hours. The answer was similar, which was good. Lastly, we emailed Betcoin and received a reply the next day.

In conclusion, all of the support options are helpful, but we recommend using live chat as the fastest method. TrustDice is another legitimate online casino with quick-responsive live chat support.