BetUS support

BetUS customer support

We recommend that you use the live chat feature as we found it to be the most efficient way to resolve problems. The response on live chat was very good with agents connecting with us very quickly. All of the customer service agents that we interacted with were professional, courteous, and helpful.

With a range of different phone numbers available for separate departments we tested the telephone sports wagering line and the casino line. Phones were answered promptly and the agents that answered knew what they were talking about which always helps. It is impressive that BetUS offers these different phone categories.

Finally, we tested the email support service. We sent a few emails about different issues and the response time was generally good. The replies that we received were very professional and helpful. We never had to wait more than a few hours for a reply to any email that we sent.

Our team of experts were impressed with the customer support arrangements at BetUS. All three of the contact methods were responsive. Customer support agents are well trained and know their stuff. They are very polite and want to help. The different phone numbers available for distinct departments really does set BetUS apart from the rest!