Donbet support
Written by
AZ team
Last updated on
Top-notch customer service is essential-especially for withdrawals, account checks, or sudden tech hiccups. Donbet provides several ways to get help, with 24/7 live chat the quickest option for urgent issues like verification or bonus queries. For anything needing attachments or a paper trail, email support is better. The on-site Help/FAQ covers common questions on payments, limits, and responsible gambling. To speed things up, have your account ID, transaction or bet reference, and screenshots ready, and contact them from your registered email. In testing, responses were prompt and solutions clear overall-something that matters a lot when choosing among fast payout casinos.
ℹ️ Support info
Email: support@donbet.com
Live chat: Available 24/7 in English, Spanish, German, Russian, Swedish, Finnish
💡 General info
License jurisdiction: Curaçao eGaming
Operating company: Santeda International B.V., Curaçao (Payment agent: Santeda International Ltd., Cyprus)
Currencies: EUR, USD, BTC, ETH, LTC, USDT
🌐 Support Languages
English, Spanish, German, Russian, Swedish, Finnish
24/7 Live Chat
Donbet provides round-the-clock live chat, accessible directly from both desktop and mobile sites. Our test queries were answered within 30 seconds on average, with clear and helpful responses—making it ideal for urgent account issues or bonus assistance.
Email Support
For less urgent matters, Donbet also provides email support via support@donbet.com. Replies took between 2–6 hours in our tests, which is fairly competitive compared to similar Curaçao-licensed bookmakers.
Our Experience with Customer Service
Overall, Donbet’s support team handled our queries effectively—covering bonuses, technical issues, and payments. If instant help is a top priority, live chat is your best option. For detailed requests or document verification, email works better.
Donbet compared to other betting sites
Let’s see how Donbet performs against other betting sites.
| Casino | Donbet | MyStake | Velobet |
|---|---|---|---|
| Online since | 2023 | 2020 | 2023 |
| Sports Bonus | €600 | $500 | $1,000 |
| Min Deposit | €10 | $10 | $20 |
| Max Payout Per Month | €15,000 | $15,000 | $15,000 |
| License | Curaçao | Comoros | Comoros |
| Play now | Read Review | Read Review |
